PRIVACY POLICY AND REFUND POLICY

Privacy Policy

Boink Management | Project Management Business | Startups website is owned by STMG Boink Management Private Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Boink Management | Project Management Business | Startups, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Boink Management | Project Management Business | Startups website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Boink Management | Project Management Business | Startups, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@boinkmanagement.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@boinkmanagement.com.

Cancellations and Refunds

Boink Management | Project Management Business | Startups website is owned by STMG Boink Management Private Limited, which is a data controller of your personal data.

We have adopted this Refund Policy, which determines how we are processing payments collected by boinkmanagement.com.

Effective Date: October 12, 2023

1. Introduction:

Welcome to Boink Management. This Cancellation and Refund Policy governs the terms under which STMG Boink Management Private Limited ("we," "us," or "our") provides services and handles cancellations and refunds. By using our website and services, you agree to comply with the terms outlined in this policy.

2. All Sales Are Final:

All sales of Boink Management services are final, since all services are customized. Once a service is purchased and delivered, no cancellations or refunds will be provided, except as outlined in specific contractual agreements on our sole discretion.

3. Service Delivery:

Our services are typically delivered promptly upon purchase and are typically ongoing services and not a one time deliveries. If there are any delays or issues with service delivery, we commit to communicating promptly with the client to address concerns and find a resolution.

4. Exceptions:

Refunds may be considered in exceptional circumstances, at the sole discretion of STMG Boink Management Private Limited. Circumstances warranting consideration may include technical issues preventing service delivery or other documented issues.

5. How to Request a Refund:

To request a refund, the client must contact Boink Management within 2 Calendar days from the date of purchase, providing details of the issue and any supporting documentation. Refund requests are subject to review and approval.

6. Refund Processing Time:

Once a refund is approved, the processing time may vary. Refunds will typically be processed within 14 business days after a thorough internal investigation. The client will be notified once the refund has been initiated.

7. Denial of Refund:

Boink Management reserves the right to deny refund requests in situations deemed ineligible for a refund, including but not limited to:

Violation of our terms of use

Abuse of the refund policy

Failure to meet specific eligibility criteria outlined in the service agreement

Threatening or verbally abusing our employees, contractors or stakeholders after payment

8. Service Agreement Terms:

In cases where Boink Management enters into a specific service agreement with a client, the terms outlined in the agreement regarding cancellations and refunds shall prevail.

9. Contact Information:

For inquiries related to cancellations and refunds, please contact us at help@boinkmanagement.com.

10. Changes to the Policy:

Boink Management reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective upon posting on our website.

11. Refunds for Subscription Services:

For subscription-based services, clients may cancel their subscription at any time. However, no refunds will be provided for the remaining subscription period after the cancellation date.

12. Chargebacks:

Initiating a chargeback without prior communication with Boink Management may lead to the suspension of services and legal action. Chargebacks should only be used as a last resort after failed attempts to resolve issues directly.

13. User Responsibilities:

Clients are responsible for reading and understanding the terms of this Cancellation and Refund Policy before making a purchase. Continued use of our services implies acceptance of these terms.

14. Legal Compliance:

This Cancellation and Refund Policy is designed to comply with relevant laws and regulations, including consumer protection laws in Gautam Buddha Nagar, Noida, Uttar Pradesh, India.

15. Severability:

If any provision of this policy is deemed invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

16. Entire Agreement:

This Cancellation and Refund Policy constitutes the entire agreement between the client and Boink Management regarding cancellations and refunds and supersedes all prior agreements.

17. Governing Law:

This policy shall be governed by and construed in accordance with the laws of Gautam Buddha Nagar, Noida, Uttar Pradesh, India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Noida.

18. Effective Date:

This Cancellation and Refund Policy is effective as of October 12, 2023.

Please Note :

"Boink Management ® " is a tradename Or a DBA name used by STMG Boink Management Private Limited Registered with MCA under and represents our company for all purposes and from here on will be referred to as "us", "company", "Boink Management". Please read accordingly and reach out to us in case any clarifications are required.